FAQs

What appears on my credit card statement?

sexcusé moi purchases will appear on your credit card as "Innovations Ahead (650) 741 4032". Your secret is safe with us.

Is your packaging discreet?

Yes. sexcusé moi shipments will arrive discreetly packaged in plain brown boxes, padded envelopes or USPS supply packaging. Our return address will appear as "Shipping Department." Our name and logo does not appear on the outside of the packaging. The contents of the package are not mentioned. Those nosy neighbors will never know. For intenational shipments we follow customs regulations and describe the package contents using generic descriptions suchas "lotion" or "massager." 

What are my payment options?

We accept Visa, MasterCard, American Express, JCB, Discover, Diners Club, PayPal and sexcuse moi eGift Cards

Is your checkout process secure?

Yes. To ensure security for our customers, sexcusé moi’s sales process on line through a Secure Socket Layer (SSL) Internet connection. sexcusé moi does not store your credit card information.

How is the sales tax calculated?

All sales delivered outside of New York State are exempt from tax. We only collect sales tax for orders delivered within New York State.

Do you have to be 18 years of age to purchase from sexcusé moi?

Yes! sexcusé moi does not sell products for purchase by those under 18 years of age.